WellConnect Ambassador

Location: Columbus Regional Hospital

Dept: WellConnect_CRH

Category: Service

Flexible Scheduling, Days, 8 hours

Posted 5/15/2024

Requisition # 12647

What you need to know about the position:

  • The WellConnect Team, located in Nexus Park, is made up of a group of individuals who are passionate about helping others.
  • This team is built around the idea of making the experience for our patients easy, seamless and personalized when it comes to finding a new provider, navigating insurance questions or answers to your questions related to Columbus Regional Health.
  • The Ambassador role is designed to be a key resource for all who enter and exit through Entrance 3 at NexusPark.
  • This position is the key to maintaining the operational flow of incoming patients and visitors while providing a friendly resource for wayfinding, greeting and assisting individuals that need assistance navigating the facility or help with next steps.
  • This position plays a critical role with an opportunity to make a first impression through wayfinding and assisting patients and staff with various aspects of arrival and departure.
  • The base hourly rate for this position is $16.00. Individual compensation is determined for this position through years of directly relevant experience. The hourly compensation is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
  • This shift for this FLEX position will be between 8:00AM-5:00PM, Monday through Friday and is not benefit eligible but is ideal for those who need flexibility with scheduling. The hours are based on the department's needs.

Required Education and/or Experience

  • High School diploma or equivalent GED

Preferred Experience:

  • Bilingual in English and Spanish
  • Prior CRH knowledge
  • Previous customer service in a health care setting

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