Connections Specialist

Location: Columbus Regional Hospital

Dept: 7340 WellConnect

Category: Administrative

Full Time, Days, 40 hours

Posted 11/23/2021

Requisition # 8474

What you need to know about this position:

  • The Wellconnect Team is made up of a group of individuals who are passionate about helping others.
  • This team is built around the idea of making the experience for our patients easy, seamless and personalized when it comes to finding a new provider, navigating insurance questions or answering to your question related to Columbus Regional Health.
  • The team is responsible for scheduling new patient primary care appointments and are certified Indiana navigators.
  • The Connection Specialist position has a base hourly rate of $17.83 that is commensurate with experience
  • Partial remote position; will need to be within 60 miles of hospital for onsite requirements.
  • This position will require you to work 8:00AM – 5:00PM; 40 hours a week (Occasionally alternative hours may be needed to cover special events, but advanced notice would be provided)

What is required for this position:

  • Associate’s Degree and 2 years of experience in initiating and/or managing a customer service based program focused on innovation and adaptability. Bachelor’s Degree preferred
  • Indiana Navigator certification required within 12 months of employment
  • Indiana State Health Insurance Assistance Program (SHIP) certification required within 12 months of employment.
  • This is a partial remote position, and access to high speed internet is a requirement
  • Bilingual in English/Spanish is preferred

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